Try pointing out that if you don't get it you'll be out by £xxx and will be claiming against them for it, quite publically. Say all you want is to get your ticket, and could they not make an exception just this once and let you collect it from the depot.
Bereasonable and polite, but be persistent (very persistent). Don't let them fob you off until they agree to something that works for you. Eventually they will agree.
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Date: 2006-06-07 10:21 am (UTC)Bereasonable and polite, but be persistent (very persistent). Don't let them fob you off until they agree to something that works for you. Eventually they will agree.
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Date: 2006-06-07 10:24 am (UTC)