Download have recalled all undelivered tickets now, as it was getting too close to the event date. I've just been through all this too. All undelivered tickets should be collectable at the box office at the venue, as of this morning at 9am, or so I've been told by sweinhodge who works at Ticketmaster.
This (http://forums.downloadfestival.co.uk/tm.aspx?m=776711) might be worth checking out too, if you haven't already. There's a useful phone no posted a little way down the thread.
Which delivery company is it? SMS? All tickets held by SMS were supposed to have been sent back to Ticketmaster on Monday morning (so as to be available at the box office from this morning). I spoke to sweinhodge yesterday, as I was getting really pissed off and anxious about getting the ticket in time - and he quite definitely said that no more tickets were being delivered. :-/ I'd call the delivery company again if I were you and double check. Or call Ticketmaster on 0870 153 5353 and speak to them.
Oh yeah, and I'd advise you to complain later on, after the event - you'll almost definitely get a discount for next year.
Yep; it's SMS who allegedly tried to deliver my ticket to me yesterday (but failed). SMS's help line is terrible as well, as I'm sure you've found out.
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Date: 2006-06-07 10:13 am (UTC)This (http://forums.downloadfestival.co.uk/tm.aspx?m=776711) might be worth checking out too, if you haven't already. There's a useful phone no posted a little way down the thread.
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Date: 2006-06-07 10:21 am (UTC)Argh; more complexity - but thanks very much!
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Date: 2006-06-07 10:29 am (UTC)Oh yeah, and I'd advise you to complain later on, after the event - you'll almost definitely get a discount for next year.
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Date: 2006-06-07 10:35 am (UTC)I'll give ticketmaster a call and find out.
Thanks for the help.
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Date: 2006-06-07 10:51 am (UTC)no subject
Date: 2006-06-07 10:53 am (UTC)Good luck anyway. I hope it arrives safely. :) Enjoy Download!